How to Choose the Right Transport Company for Your Car Shipping Needs

When shipping your car, choosing the right transport company is crucial to ensure a smooth and hassle-free experience. Whether moving to a new location, selling or buying a vehicle online, or transporting a classic car for an event, selecting a reputable and reliable car transport company is essential. With numerous options available, it’s important to understand the factors to consider when deciding. This article will provide you with a comprehensive guide to choosing the right transport company for your car shipping needs, covering aspects such as reputation, experience, services, pricing, and customer reviews.


Request a detailed quote and pricing information.

Obtain detailed quotes and pricing information from multiple transport companies to make an informed decision. Use the Roadrunner car shipping rates calculator to know what prices to expect when shipping your vehicle. Be cautious of companies offering significantly lower prices than others, as this could indicate a compromise in service quality. Request a breakdown of the costs, including any additional fees or surcharges. Transparent pricing and a clear understanding of what you are paying for will help you choose a transport company that offers fair value for your money.

Insurance coverage is a crucial factor when selecting a car transport company. Confirm that the company carries adequate insurance to protect your vehicle during transit. Request proof of insurance and verify the coverage amount. Additionally, ensure the company holds the necessary licenses and certifications to operate as an auto transport service provider. This will give you peace of mind knowing that your vehicle is safe.


Research and check the company’s reputation

Research and check the reputation of the transport companies you are considering. Look for established companies with a proven track record of delivering quality service. Check their website, social media presence, and online reviews to gauge customer satisfaction and reliability. Utilize trusted review websites and forums to gather unbiased opinions from previous customers. A company with a positive reputation will likely provide a seamless and satisfactory car shipping experience.

Experience plays a vital role in the car shipping industry. Verify how long the transport company has been in business and their specific expertise in handling car transportation. Look for companies specializing in car shipping rather than those with a more generalized approach. An experienced company will better understand the logistics involved, potential challenges, and the necessary precautions to ensure your vehicle’s safe and efficient delivery.


Evaluate the range of services offered.

Consider the range of services offered by the transport company. Do they provide door-to-door service or terminal-to-terminal? Can they accommodate specific vehicle types, such as classic or oversized cars? Do they offer open or enclosed transport options? Evaluate your needs and ensure the company offers services that align with your requirements. A reputable company will have various service options to suit different customer needs.


Inquire about delivery timeframes and tracking options.

Ask about the estimated delivery time frame for your car and the company’s ability to adhere to deadlines. While unforeseen circumstances may cause delays, a reliable transport company should provide a realistic timeframe and keep you informed throughout the process. Inquire about their tracking options to stay updated on your vehicle’s progress during transit. Clear communication and timely updates are essential for a smooth shipping experience.


Consider customer reviews and testimonials.

Customer reviews and testimonials offer valuable insights into the experiences of previous customers. Check online platforms and review websites for feedback on the transport companies you are considering. Pay attention to reviews that highlight the company’s communication, timeliness, professionalism, and overall satisfaction. However, remember that a few negative reviews among numerous positive ones are common, so focus on patterns and trends rather than individual comments.

Evaluate the level of customer service and communication provided by the transport company. Are they responsive to your inquiries and transparent in their communication? A reliable company should be accessible, address your concerns promptly, and provide clear and detailed information about the shipping process. Open communication is essential for building trust and ensuring a positive experience throughout the car shipping journey.


Trust your instincts 

Ultimately, trust your instincts when choosing a car transport company. Explore other options if something feels off or you’re not fully confident in a particular company. Gather multiple quotes, compare the information you have gathered, and weigh the pros and cons of each company. Considering all the factors discussed and following your gut feeling, you can choose the right transport company for your car shipping needs.



Selecting the right transport company is crucial for a successful car shipping experience. Thorough research, checking reputation, verifying experience and expertise, evaluating services and pricing, and considering customer reviews are essential to making an informed decision. Additionally, confirming insurance coverage, licensing, and assessing customer service and communication are key factors to ensure a smooth and satisfactory car shipping process. By following this comprehensive guide, you’ll be well-equipped to choose a reliable and reputable transport company that will handle your vehicle carefully and deliver it safely to its destination.



Mark Munroe is the Creator and EIC of ADDICTED. He's ADDICTED to great travel, amazing food, better grooming & probably a whole lot more!